Privacy Policy

This Privacy Policy ("Policy") describes how 3777sz ("the Platform", "we", "us", "our"), accessible at https://3777sz.cam, collects, uses, stores and protects the personal data of individuals ("you", "the User", "the Player") who access or use our online gaming and sports betting services.

3777sz is committed to handling personal data responsibly, transparently and in accordance with the data protection obligations applicable to the jurisdiction in which the operator holds its gaming licence. By registering an account or using any part of the 3777sz platform, you acknowledge that you have read and understood this Policy.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy.

For the purposes of this Policy, the following definitions apply:

• "Personal Data" means any information relating to an identified or identifiable natural person.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, erasure or destruction.
• "Controller" means the entity that determines the purposes and means of processing personal data — in this context, the 3777sz platform operator.
• "Processor" means any third-party entity that processes personal data on behalf of the Controller under a data processing agreement.
• "Consent" means a freely given, specific, informed and unambiguous indication of agreement to the processing of personal data for a stated purpose.
• "Data Subject" means the individual to whom the personal data relates — in most cases, the registered Player.
• "KYC" means Know Your Customer — the verification process used to confirm a Player's identity, age and source of funds.
• "Cookie" means a small text file placed on a User's device by the Platform to store session and preference data.

3777sz collects personal data through various means: directly from you during registration and account use, automatically through your interaction with the Platform, and in some cases from third-party verification providers.

We do not collect sensitive personal data categories (such as biometric data, health information or political opinions) unless specifically required and separately consented to for identity verification purposes.

3777sz processes personal data only where a valid lawful basis exists under applicable data protection law. The lawful bases we rely on are:

• Contractual necessity: Processing is necessary to perform the contract between you and 3777sz — including account management, processing deposits and withdrawals, settling bets and providing customer support.
• Legal obligation: Processing is required to comply with applicable laws, including anti-money-laundering (AML) regulations, KYC requirements under the operator's licensing conditions and record-keeping obligations mandated by regulatory authorities.
• Legitimate interests: Processing is necessary for our legitimate business interests where those interests are not overridden by your data protection rights — including fraud detection, platform security, responsible gambling monitoring and internal analytics.
• Consent: Where we rely on consent — for example, for optional marketing communications — we will obtain your clear, affirmative agreement. You may withdraw consent at any time.

We use your personal data for the following specific purposes:

• Account creation and management: Registering your account, maintaining your profile and enabling access to 3777sz services.
• Identity and age verification (KYC): Confirming that you meet eligibility requirements, including the minimum age (18+, or higher where required) and are not a self-excluded individual.
• Transaction processing: Handling deposits and withdrawals in PKR and other accepted currencies, coordinating with payment method references (contextual only — e.g., bank transfer references) and maintaining financial records.
• Fraud and crime prevention: Detecting, investigating and preventing fraudulent activity, multi-accounting, bonus abuse, money laundering and other prohibited conduct.
• Responsible gambling monitoring: Monitoring gameplay patterns to identify indicators of problem gambling and applying player protection measures including deposit limits, loss limits and self-exclusion.
• Regulatory compliance: Meeting record-keeping, reporting and cooperation obligations under the applicable gaming licence and AML framework.
• Customer support: Responding to queries, complaints and escalations submitted via Live Chat, email or the Help Centre.
• Platform improvement: Using aggregated and anonymised usage data to improve platform performance, user experience and game selection.
• Marketing (consent-based): Sending promotional offers, bonus notifications and sports betting updates where you have opted in to receive such communications.

3777sz uses cookies and similar tracking technologies to operate the Platform correctly, enhance user experience and gather analytical data.

• Essential cookies: Required for core Platform functionality — session management, login authentication and security. These cannot be disabled without preventing access to the Platform.
• Analytical cookies: Used to understand how users interact with the Platform — pages visited, session durations and navigation paths. Data is aggregated and does not identify individual users in isolation.
• Preference cookies: Store your chosen settings such as language preference, odds format and notification configurations.
• Fraud-prevention cookies: Used to identify and flag unusual patterns of access that may indicate fraudulent or automated activity.

3777sz does not sell, rent or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following strictly controlled circumstances:

• KYC and identity verification providers: Third-party services that assist with age verification, document validation and watchlist screening.
• Payment processors: Entities involved in processing deposits and withdrawals. References to payment methods such as bank transfers are contextual — actual processing partners are governed by the operator's cashier configuration. No endorsement of online gambling by any payment provider is implied.
• Fraud detection and AML service providers: Specialist third-party systems used to monitor transactions for suspicious patterns in accordance with AML obligations.
• Gaming content and platform infrastructure providers: Technology partners who supply game content, live dealer streams and platform hosting. These providers process operational data (e.g., game session identifiers) under strict contractual obligations.
• Regulatory authorities and law enforcement: Where we are legally required to disclose data by a competent authority, court order or applicable law, we will comply to the extent required.
• Corporate transactions: In the event of a merger, acquisition or sale of assets, personal data may be transferred to the acquiring entity subject to equivalent data protection commitments.

Given the international nature of online gaming services, your personal data may be transferred to, stored in or processed in countries outside your country of residence, including countries that may not have data protection laws equivalent to those in your jurisdiction.

Where such transfers occur, 3777sz ensures that appropriate safeguards are in place — including standard contractual clauses, binding corporate rules or adequacy decisions where applicable — to protect your data to a standard consistent with the data protection requirements of the operator's licensing jurisdiction.

3777sz retains personal data for as long as necessary to fulfil the purposes for which it was collected and to meet applicable legal, regulatory and contractual obligations. Our key retention periods are as follows:

• Account data and transaction records: Retained for the lifetime of the account and for a minimum of five years following permanent account closure, in accordance with AML and gaming regulatory requirements.
• KYC verification documents: Retained for the period required by the applicable regulatory framework — typically a minimum of five years from the date of submission or account closure, whichever is later.
• Customer support communications: Retained for up to three years from the date of the last interaction, or longer if the record is relevant to an ongoing dispute or regulatory inquiry.
• Marketing preferences and communications: Retained for the period that applicable consent is active. Withdrawn consent results in deletion of marketing preference data within 30 days.
• Technical and analytical data: Aggregated analytical data is retained indefinitely in anonymised form. Non-anonymised technical logs are retained for up to 12 months.

Upon expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised. Where legal or regulatory hold obligations apply, data will be preserved for the required period before deletion.

3777sz implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction:

• Encryption in transit: All data exchanged between your device and 3777sz servers is encrypted using SSL/TLS protocols.
• Encryption at rest: Sensitive personal and financial data stored on our systems is encrypted at rest using industry-standard algorithms.
• Access controls: Personal data is accessible only to authorised staff and processors with a genuine operational need. Role-based access controls and audit logging are enforced.
• Two-factor authentication: 2FA is available on all registered accounts and strongly recommended to prevent unauthorised access.
• Security reviews: Regular vulnerability assessments and penetration testing are conducted on the Platform infrastructure.
• Incident response: A data breach response procedure is in place. Where a breach is likely to result in a high risk to affected individuals, we will notify them and applicable regulators without undue delay.

Subject to applicable law, you hold the following rights in respect of your personal data held by 3777sz. To exercise any right, submit a written request to our support team (contact details in Section 15). Requests are processed free of charge within 30 days of receipt.

3777sz does not knowingly collect personal data from individuals under the age of 18, or the higher minimum age required by the operator's licensing jurisdiction. Access to the Platform is strictly restricted to adults.

Age verification is conducted as part of the KYC process for all registered accounts. Where we discover that a minor has provided personal data or registered an account, we will:

• Immediately suspend the account;
• Void all wagers placed and any associated winnings;
• Return verified deposits in accordance with applicable procedures;
• Securely delete the minor's personal data from our systems.

With your explicit consent, 3777sz may send you marketing communications including promotional offers, bonus notifications, sports betting previews (such as upcoming PSL fixtures and ICC tournaments), new game announcements and loyalty programme updates.

We will only send marketing communications where you have positively opted in to receive them. You may withdraw your marketing consent at any time by:

• Using the unsubscribe link included in every marketing email;
• Updating your communication preferences within your Account settings; or
• Contacting support via the Help Centre or email.

Withdrawal of marketing consent does not affect the lawfulness of any marketing sent prior to withdrawal. We will process opt-out requests within 10 business days.

3777sz reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or the operator's licensing requirements. Material changes will be communicated to registered users via on-site notification or email to the address registered on your Account, with reasonable advance notice where practicable.

The effective date at the top of this Policy indicates when the most recent version came into effect. Continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Policy. If you do not agree to a revised Policy, you must cease using the Platform and may request account closure.

The current version of this Policy is always accessible at https://3777sz.cam/privacy-policy.

If you wish to exercise any of your data rights, raise a privacy concern, report a suspected data breach or make any other inquiry relating to this Policy, please contact the 3777sz data team using the following channels:

• Live Chat: Available 24/7 from within your Account dashboard. The fastest route for urgent matters.
• Help Centre: Accessible via the Platform's Help section for self-service guidance and escalation forms.
• Email: [email protected] — plaintext only, not a clickable link. Please mark your subject line as "Privacy Request" for expedited handling.

All privacy-related requests will be acknowledged within 5 business days and fully responded to within 30 calendar days. Where a request requires additional time, we will inform you of the reason and expected completion date.

Support is available in English. Urdu-language support is available on selected channels — please indicate your preference when contacting us.